Testimonials

Hi Teresa, just thought I would let you know I received your package yesterday, what a delight, all the machines that I have bought over 70 years of sewing no one ever gave me a free needle, can hardly wait to tell some of the old sewers in the area. Very pleased with the machine, many features someone finally thought of. You have such a lovely personality only wish I lived closer (and younger) would love to come into the shop.

Take Care

Liz (your Cambridge, Ontario Sewer)

Best price, Best service, I bought my Janome with Teresa and I am very happy with my new machine.

Patricia Jorge

Always wonderful service. Such helpful, knowledgeable staff! Thanks for everything!

Hanna Dolly Bradley

Went there yesterday to buy a part for a sewing machine. They had it in stock and the staff was so helpful. It was the best customer service that I had experienced in along time.

Josephine Buchanan Kieser

Josephine B reviewed Sewing World — 5 star

Josephine B

If you need expertise, great customer service, helpful advice, a sound knowledge in machine operation or repair, sewing classes all combined with a wonderful “small town” feel in the middle of the city, then Sewing World is your spot! Forget the big name places, Theresa, Christina and their staff will ensure you feel welcome, informed and supported. If they don’t know how to solve a dilemma, [very rare!], then they will recommend someone who can. My FAVOURITE thing about Sewing World is that they are just the kind of “girls” you would like to sit down and visit with a cappuccino in hand. Bless you for emergency solves ladies!!

Marguerite

Best price, Best service, I bought my Janome with Teresa and I am very happy with my new machine.

-Patricia Jorge

Patricia Jorge

Always wonderful service. Such helpful, knowledgeable staff! Thanks for everything!

-Hanna Dolly Bradley

Went there yesterday to buy a part for a sewing machine. They had it in stock and the staff was so helpful. It was the best customer service that I had experienced in along time.

-Josephine Buchanan Kieser

Josephine Buchanan Kieser

If you need expertise, great customer service, helpful advice, a sound knowledge in machine operation or repair, sewing classes all combined with a wonderful “small town” feel in the middle of the city, then Sewing World is your spot! Forget the big name places, Theresa, Christina and their staff will ensure you feel welcome, informed and supported. If they don’t know how to solve a dilemma, [very rare!], then they will recommend someone who can. My FAVOURITE thing about Sewing World is that they are just the kind of “girls” you would like to sit down and visit with a cappuccino in hand. Bless you for emergency solves ladies!!

-Marguerite

Marguerite

Excellent, Excellent, Excellent. One of the best for customer service and products. Staff is very knowledgeable and curious and helpful. I bought a sewing machine 4 years ago and still runs great no issues at all. Highly recommended for all your sewing needs and education.

Anna Rainone

Anna Rainone

Best sewing machine dealer in the GTA. Teresa and her team always provide excellent customer service, the best prices and stand behind their products. Thanks Teresa – I love my Janome 9900!!

Sarah Skins

Sarah Skins

Best price, Best service, I bought my Janome with Teresa and I am very happy with my new machine

Patrícia Alonso

Patrícia Alonso

Always wonderful service. Such helpful, knowledgeable staff! Thanks for everything!

Hanna Dolly Bradley

Hanna Dolly Bradley

Purchased my Janome machine there last year, absolutely LOVE IT, and will be going back for the excellent service I received last time.

Winnie Standish

Winnie Standish

Just thought I would drop you a note of thanks to say how much I enjoy the sewing m/c (Sewist 625e) you sold me at the Creative Needlework Festival it was so kind of you to box up the floor model early and wait for me to pick up as I had to load it on the bus. Enjoyed the visit with you (didn’t know you were the Boss of the store) even though you must have been exhausted from the long day there.
Anyway it is sewing great and have already logged some hours on it. Thanks for the extra thread too!

Amy M

Amy M

I just wanted to give you and your team a long overdue Thank You for all the great service you have provided me over the years. I’ve been a customer for almost 15 years, I have bought several machines from your store (all Janome’s too). I remember buying by first machine and returning it within a month because it was too basic for me. I have upgraded several machines over the years. I remember Jackie selling me my first embroidery machine sight unseen! A few years later I upgraded again to the MC1100 SE and both Jackie and Christina have been great with training and tips. I was most pleased when a couple of months ago I took my machine in for servicing. You didn’t have the part for me and I would have to wait a week. I had a project that I had to complete and you very generously offered me a loaner machine. While it wasn’t as sophisticated as my MC I was still able to complete the project and it made me appreciate “my baby” all that much more! It’s no wonder that you sell so many machines with this type of service!
Thanks again

Mary Quinn

Deb is an excellent knowledgeable, patient sewing teacher. She is teaching from basic to high fashion. She knows everything about sewing to designing to haute couture. I have learned alot in a very short time. I plan to take more private classes

Wayne (7/20/14)

Wayne

Thank you for helping me to deal with my coverstitch Janome machine. I tested it yesterday. The stitch is so beautiful, and I am happy and satisfied with everything. I appreciate all you who have helped me. If you are busy, no reply to me is okay, I just let you know that I am satisfied with my machine now.
Teresa, take care and have a good business!

Ying (3/14/14)

Ying

My quilting foot arrived early today and it is the right one and I’ve been trying to get one for years and Sears claimed there was no such thing in Canada. So thanks to the Internet I’m off sewing and seeing just what I’m sewing. Thank you so much your customer service is amazing!
Janis (3/17/12)

Janis

Just wanted to say thank you for the quick customer service!!! I received my Janome 4120 today. I will definitely recommend your store to friends and family. I will call if I need anything else?
Thanks again Velma (4/3/14)

Velma

I’m really grateful to Deb and the others for putting in time to teach us and their consideration towards any questions or issues we were experiencing. The atmosphere was friendly and I enjoyed working and learning different techniques. I would greatly join another class soon. Thank-you!
-Sally

Sally

Deb,

Thank you so much spending time to teach sewing class; I learned how to cut pants and learned a lot of information.
-Carol

Carol

First, I thank the instructor Deb for having the opportunity to teach me and for her time. She has highly effort, patience and very detailed when teaching. I got full information in my five weeks, and learned from operating to cutting to sewing pant techniques! Thank-you!
-Danny

Danny

Thank-you so much, for the 9500 accessories and extra bobbins and needles. And digitizer! What the heck can I say?? It’s even hard to brag about all that because most people don’t know about software, but there hearing about the 11000 and the best ladies in sewing on Danforth!! I’m so happy and wanted to let you know I appreciate you both so much and before i start rambling on, I’m just going to let you know that.

Big hugs for you guys!!
-Cathy

Cathy

Sewing world has provided me with assistance, service, all the information I have ever needed. It has made working with my Janome machine a constant pleasure and i have many great projects that i am able to show and teach to my students as a result.
-Angela Anastakis

Angela Anastakis

Teresa gave me a demonstration of the machine she had told me about, which was more than adequate for my needs. Then she informed me the new machine was mine at no additional charge if I wanted it, for the money I already paid for repairs! Needless to say, it was much more that I expected! As well, I was told to call anytime to set up an appointment for free lessons, the same as if I had walked in off the street to purchase a new machine. I am more than satisfied with the service & treatment I received from them.
-Bob

Bob

To whom this may concern,

This letter is to inform you of the extraordinary service I have continuously received from the owner and staff at sewing world, shopper’s world Danforth location. Anytime I have required assistance or advice concerning sewing machines, patterns, fabric, thread, accessories, ect., I have always been rewarded with the knowledge and abilities I could not find at any other retailer. The owner and staff always give me there undivided attention and therefore fully understand my needs immediately and completely. Prompt and knowledgeable service is one of the many reasons why I continue to visit Sewing World and use superior Janome products. There unparalleled efforts do not go unnoticed by this completely satisfied customer, and I hope they are recognized as leaders in the retail sewing industry, by Janome and their affiliates.
Sandra Gowlet

Sandra Gowlet

Theresa,

I just wanted to give you and your team a long overdue Thank You for all the great service you have provided me over the years. I’ve been a customer for almost 15 years, I have bought several machines from your store (all Janome’s too). I remember buying by first machine and returning it within a month because it was too basic for me. I have upgraded several machines over the years. I remember Jackie selling me my first embroidery machine sight unseen! A few years later I upgraded again to the MC1100 SP and both Jackie and Christina have been great with training and tips. I was most pleased when a couple of months ago I took my machine in for servicing. You didn’t have the part for me and I would have to wait a week. I had a project that I had to complete and you very generously offered me a loaner machine. While it wasn’t as sophisticated as my MC I was still able to complete the project and it made me appreciate “my baby” all that much more! It’s no wonder that you sell so many machines with this type of service!

Thanks again Christina and you!
-Mary

Mary

I have bought both a Janome 7700 and a serger from Sewing World. and they’re great! Amazing customer service from Christina a few weeks ago — she helped me to figure out what I was doing wrong in my free motion quilting on the Janome Horizon, and now my machine is quilting like a dream! Thanks to Teresa, Christina, and everyone at Sewing World.

Jennifer